Hinsley Njila
Director of Customer Intelligence & Insights, ​Citi/Citi Retail Services
As a director of customer intelligence and insights for Citi Retail Services, Hinsley Njila helps develop strategy and mitigation solutions for Credit Customer Lifecycle Management. Citi Retail Services delivers consumer and commercial credit card products, both private label and co-brand, to retailers and their clients across North America. Backed by the global power of Citi, the business serves nearly 90 million accounts for a number of iconic brands, including Best Buy, ExxonMobil, Macy's, Sears, Shell, and The Home Depot.