Aileen Furlong Caffrey
Vice President of Sales, Southwest Airlines
Aileen Furlong Caffrey leads premier programs and global air partnerships at Southwest Airlines. Previously, while under her leadership at United Airlines, Mileage Plus was named Best Elite-Level Program in the Americas for the second straight year at the Frequent Traveler Awards, as well as Best Frequent Flyer Program by Global Traveler magazine. She was instrumental in leading the integration of Mileage Plus and Continental's OnePass programs to create the world's leading loyalty program. During her time at United, Furlong Caffrey launched new routes, products, partnerships, and promotions, and held a variety of senior management positions in loyalty and marketing. She earned her BA from Georgetown University and her MBA from the Kellogg Graduate School of Management.